Shipping policy
Processing Time:
- Orders are processed within 1-3 business days (excluding weekends and holidays) after payment is confirmed.
- During high-demand periods, processing times may be extended.
Shipping Methods & Delivery Time:
- Standard Shipping: 5-10 business days
- Expedited Shipping: 2-5 business days
- Express Shipping: 1-3 business days
- Delivery times may vary based on location and shipping carrier delays.
Shipping Rates:
- Shipping costs are calculated at checkout based on the shipping method selected and destination.
- Free standard shipping is available for orders over $200
International Shipping:
- We offer international shipping to select countries. Delivery times may vary based on customs processing.
- Customers are responsible for any customs duties, taxes, or import fees required by their country.
Order Tracking:
- Once your order has shipped, you will receive a tracking number via email.
Shipping Address:
- Please ensure that your shipping address is accurate before placing an order. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Delayed Shipments:
- If your order is delayed or lost, please contact our customer service team for assistance. We will work with the carrier to resolve the issue.
Damaged or Incorrect Orders:
- If you receive a damaged or incorrect order, please contact us within 7 days of delivery with photos of the item and packaging. We will provide a replacement or refund as appropriate.
For further questions, please contact our customer support team at info@4fg.shop